Privacy Policy for CRAstrategy.com
Last updated: September 28th, 2024
Cost Reduction Associates, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, CRAstrategy.com. Please read this policy carefully to understand our practices regarding your personal information.
1. Information We Collect
We collect the following personal information from visitors:
-
- Names
- Email addresses
- Company information
- IP addresses
- Messages submitted via our contact form
Additionally, we may collect tracking information via our CRM systems and advertising, such as:
-
- Device and browser information
- Website usage data
- Links accessed from our marketing emails
2. How We Collect Information
We gather personal information through:
-
- Website forms (e.g., Contact Us form)
- Email link tracking if you interact with our communications
- CRM systems and advertising for website usage tracking
At this time, we do not use cookies but may implement them in the future for enhanced website functionality and advertising purposes.
3. How We Use Your Information
We use the information collected for:
-
- Marketing and client communications
- Analyzing and improving our website’s functionality
- Outbound lead generation and email outreach
In the future, we may implement a client portal on our website, at which point additional personal data may be collected for secure access and communication.
4. Third-Party Sharing
We share personal information with:
-
- Our CRM system for tracking user interactions and managing our client communications
- Our accounting and other systems, for invoicing clients when applicable
We do not share personal information with any other third-party service providers, nor do we have any external third-party links on our website at this time.
5. Cookies and Tracking Technologies
As of now, we do not use cookies. However, we may use them in the future for tracking purposes, such as Google and Facebook ad searches. When implemented, cookies will help us:
-
- Improve website performance and functionality
- Tailor marketing campaigns to user behavior
We will update this policy if and when cookies are utilized.
6. Data Storage and Retention
We store all personal data on cloud servers. At this time, we retain collected information indefinitely, as we do not have a formal data destruction policy.
7. Data Security
We are committed to safeguarding your personal information. To ensure your data is protected, we use:
-
- Encrypted storage in CRM
- Dual authentication for all users accessing our systems
- Secure connections (SSL) across our website
8. Your Rights
You have the right to:
-
- Access, modify, or delete your personal data. To make such a request, please mail a formal letter to our place of business.
- Opt-out of marketing emails at any time by clicking the “unsubscribe” link found in each communication.
9. Compliance with Data Protection Regulations
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). However, our services are currently limited to U.S.-based clients, and we do not operate internationally currently.
10. Children’s Privacy
Our website does not target or knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently gathered such information, we will promptly delete it.
11. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices. We encourage you to review this page periodically for any updates.
12. Contact Us
If you have any questions about this privacy policy or how we handle your personal data, please contact us at:
Cost Reduction Associates, LLC
17875 Von Karman Ave Suite 150, Irvine, CA 92614
Email: ContactUs@CRAstrategy.com